Viainvest has just published its customer satisfaction survey. Here are the main figures shared by Viainvest.
This is an identical transcription of the information provided by Viainvest.
All data as of 04.09.2019.
ANNUAL INVESTOR SURVEY 2019: RESULTS OVERVIEW
GENERAL PLATFORM STATS
- Funded ever € 155 341 852
- Registered investors 12 123
- Average deposit € 4471
- Average interest rate 11%
TOP INVESTOR COUNTRIES
- Estonia (6%)
- Latvia (10%)
- Lithuania (6%)
- Germany (42%)
- Spain (15%)
Other countries (25%)
GENERAL INVESTING EXPERIENCE
Our investor community keeps growing, and so are our customer satisfaction rates. The number of our clients who rate their
experience with VIAINVEST as excellent has grown for 2%, and of those who rate it as good – for 3%, if compared to the year before.
- Average 13%
- Excellent 34%
- Good 50%
- Poor 3%
REASONS WHY INVESTORS CHOOSE VIAINVEST
- Good reviews
- Interest rates
- Recommendation by a friend
- Reputation and track-record of VIA SMS Group
- High yields
- 100% Buyback Guarantee
WHAT INVESTORS LOVE ABOUT VIAINVEST
- Ease of use
- Investor support
- Buyback guarantee
- Good returns
WHAT INVESTORS THINK SHOULD BE IMPROVED
By the way, we have managed to implement a great deal of your suggestions from previous years already. We launched Refer-A-Friend campaign, our website is now available in Spanish, and also taxation procedure is made a lot more simple for Swedish, Latvian and Polish loans listed on the platform.
More improvements are coming soon, stay tuned!
- Nothing, everything works great!
- Higher interest rates
- Usability and interface
- Taxation policy
- Promo campaigns
- More loan originators
- Functionality of ﬁlters
- More statistics
- Other languages (Italian, Polish)
VIAINVEST AMONG FAVORITE PLATFORMS
80% Of respondents would name Viainvest as their top choice when it comes to p2p investing.
INVESTORS EVER HAVING CONTACTED SUPPORT SERVICE
- YES 66%
- NO 34%
GENERAL SUPPORT SERVICE EXPERIENCE
- YES 66%
- NO 34%
- Excellent 65%
- Good 29%
- Average 4%
- Poor 2%
IN 93% OF THE CASES THE PROBLEMS WERE SOLVED THANKS TO INVESTOR SUPPORT
- 63% of investors rate communication skills of support service as excellent
- 29% see it as good 10
TO CONTACT VIAINVEST :
Unlike traditional banking VIAINVEST offers private investors access to the non-banking lending sector through a simple process.
VIAINVEST is a peer-to-peer marketplace for private lenders to invest into loans originating from non-banking lenders – the VIA SMS Group and its daughter companies. Portfolios of non-banking borrower claims mainly consist of consumer loan requests across Europe.
Borrowers request funding from the VIA SMS Group, the active contract automatically is then mirrored on VIAINVEST making it available for public investment. Each investor has full control of how much he wants to invest, to whom and in which loan. VIAINVEST guarantees a transparent investment environment and full investor support at any time.
I am Erwann. In my thirty, dad of two beautiful children, happy husband and engineer with a full time job. All this leaves me little free time. I optimize every minute of this free time to train for investment.
My discovery of the FIRE movement opened me to the world of investment. Good financial management is the first step towards financial independence. I invite you to follow me in this adventure.